The privacy policy

1. Terms and definitions of the Privacy Policy of personal data processing used on sites of limited liability company “Sheremetyevo VIP”.

Confidentiality of personal data

Mandatory requirement for compliance with the Operator and the Administration of the Site not to disclose to the third parties or share personal data without the consent of the personal data subject unless otherwise stipulated by the federal law.

Cookie

A small text information sent by the web server and saved on the User’s hard drive. Cookies can be “session” or “persistent”.

Destruction of personal data

Any actions that make it impossible to restore the content of personal data in personal data information system and/or to destroy the personal data media.

Dissemination of personal data

Any actions aimed at disclosing personal data to an uncertain group of persons.

IP address

A unique network address of a node in a computer network based on IP.

Personal data

Any information directly or indirectly relating to a specific or identifiable individual User and/or Client (personal data subject).

Personal data blocking

Temporary cessation of personal data processing (with the exception of the cases when the processing is necessary to specify some personal data).

Personal data processing

Any action (operation) or set of actions (operations) committed with use of personal data automation tools (including data collection, data record, data storage, data change, data extraction, data transfer, data sanitization, systematization, accumulation, blocking, deletion, destruction and other use of data) or without using them.

Personal data processing with use of automation tools

Personal data processing by means of computers.

Personal data provision

Any actions aimed at disclosing personal data to a specific person or a certain group of persons.

Special categories of personal data

Personal data relating to race, ethnical identity, political views, religious or philosophical beliefs, state of health, intimate life of the User.

The Administration of the Site

Employees of LLC “Sheremetyevo VIP” authorized to manage the Site, acting on behalf of LLC “Sheremetyevo VIP”, who can manage and/or processing personal data as well as define objectives of personal data processing, consistence of personal data to be processed and transactions with personal data.

The Client

A person specified as a passenger or as a person for which service contract concluded in the User application.

The Operator

Limited liability company “Sheremetyevo VIP” (hereinafter – LLC “Sheremetyevo VIP”).

The Site

Websites on the Internet (https://svovip.ru, https://businesszal.ru, https://sleep-lounge.ru) owned by the Operator, through which the Operator collects personal data of any person – the Users and/or the Clients.

The User

A person who has access to the Site via the Internet and who use the Site for its own purposes.

2. General provisions.

1. The Privacy Policy of personal data processing used on sites of limited liability company “Sheremetyevo VIP” (hereinafter – the Privacy Policy) is developed and applied when using the Site.
2. The Privacy Policy is developed in accordance with the requirements of the Federal Law dated 27th July 2006 №152-FZ “On personal data” (hereinafter Federal Law “On personal data”), in accordance with other federal laws governing personal data processing and adopted pursuant thereto subordinate regulatory legal acts.
3. Using the services of the Site by the User means their unconditional consent with the Privacy Policy, with terms and conditions of their personal data processing and voluntary hosted by them Clients’ personal data. By concluding a civil contract with the benefit of the Clients via the Site, the User confirms that they are representative of the third parties (specified in the User application on the Site) and obtained these third parties consent for their personal data processing by the Operator for the purposes mentioned in section 3 of the Privacy Policy.
4. In case of disagreement with terms of the Privacy Policy, the User is obliged to stop using the Site.
5. The Privacy Policy defines the main objectives and conditions of the Users and/or the Clients personal data processing as well as information on the requirements for the protection of the Users and/or the Clients personal data.
6. The Privacy Policy applies only to the Site. Local acts developed and implemented on other issues of personal data processing in LLC “Sheremetyevo VIP”. The Operator does not control and does not responsible for third parties websites to which the User can click on the links available on the Site.
7. The Operator is the Operator of those personal data, which received from the Users via the Site with their consent, provided by the User’s implicative (actual) actions on the Site only.
8. The Administration of the Site does not verify the accuracy of personal data, provided by the User via the Site. The Administration of the Site proceeds from fact that the User provides reliable and sufficient personal data and keeps this information up to date. The User personally bears full responsibility for the consequences of provision inaccurate or invalid personal data.
9. By providing own personal data and/or Client personal data and by consenting to their processing, the User confirms that they act voluntarily, on their own will and in their own interest as well as confirms their legal capacity. If the beneficiary under a civil contract between the Operator and the User is incapacitated subject of personal data, the User confirms that: a) they consent to that subject’s personal data processing if they are the legal representative of that subject of personal data; b) they obtained the necessary consent to that subject’s personal data processing from the legal representative of that subject of personal data when concluding a contract, if they are not the legal representative of that subject of personal data. If the beneficiary under a civil contract between the Operator and the User is capable subject of personal data, the User confirms that they consent to that subject’s personal data processing by the Operator. The User is obligated to provide consent upon the Operator’s request within 1 (one) day since receiving the Operator’s request.
10. The Operator is entitled to transfer information received from the User to third parties involved by the Operator in for the fulfilment of its obligations under civil contracts. Such information transfer does not constitute a breach of provisions of the Privacy Policy.
11. The Operator use information received from the User of the Site for purposes indicated in section 3 of the Privacy Policy only.
12. Disclosure of information is not consider a violation of obligations in accordance with reasonable and applicable requirements of law of the Russian Federation.
13. By personal data providing, the User consents that provided personal data will be processed by LLC “Sheremetyevo VIP” (141402, Moscow region, Khimki urban district, Khimki town, Mezhdunarodnoe highway, building 1E, o. 260, TIN 9701115609, PSRN 1187746702285) with use of personal data automation tools as well as without using them.
14. Personal data allowed to be processed under the Privacy Policy is not special or biometric and provided on a perpetual basis (until the User withdraw consent to personal data processing). Depends on the web-form filled by the User, personal data consists of: – surname, first name; – contact phone number; – e-mail. By using the Site or by filling the web-form or by personal data providing to the Operator or to the Administration of the Site, the User consents to the Privacy Policy posted on the Site.
15. The Operator takes measures to protect personal data, which automatically transmitted during the visit to the Site pages including Cookies: – IP address assigned to the User computer during their visit to the Site pages; – received session data. Cookies can be “session” or “persistent”. The Administration of the Site uses session Cookies to assign unique identity number to the User computer each time they visit the Site (session Cookies are deleted after closing the browser). Such files also used to analyze the User’s experience with the Site (their visit to the pages, the links they used and the time the User stays on a particular page). The Site recognizes persistent Cookies, which stored on the Users computers hard disks. By assigning unique identity number to the Users devices, the Administration of the Site is able to create a database of the User actions and preference (in particular about the frequency of the User visiting and about the User preferences). It is important that Cookies do not contain the Users personal data and record their actions only. Session Cookies do not require Users to prior consent to the use, but persistent Cookies do. The Users can manage Cookies via browser settings. Therefore, they are able to enable or block the use of Cookies integrated into web pages, as well as enable the use of Cookies on request, accept or reject Cookies. Cookies management depends on browser. By using Cookies technology, the Administration of the Site does not store or use any specific User data. The Administration of the Site notes that the User is entitled to configure the browser to refuse to register calls to the Site or to warn about requests for such registration. Disabling Cookies may result the inability to access the Site.
16. If the Administration of the Site is not able in any way to correlate information specified in item 2.14-2.15 of the Privacy Policy and the User (or other individual where applicable), the Administration of the Site does not consider this information as personal data.

3. Purposes of personal data processing.

1. The Operator collects and stores those personal data that are necessary for provision of services or for fulfillment of its obligations under civil contracts to the User only, unless the applicable laws require compulsory storage of personal data within the period specified by the law.
2. The Operator process the User and/or the Client personal data for following purposes only:
3. To authorize the User and/or the Client on the Site, to provide them access to the Site and in any other cases related to such actions.
4. To grant the User access to the personalized resources of the Site, as well as services, information and/or materials contained on the Site.
5. To establish the User feedback including sending notifications by e-mail, requests regarding the use of the Site, provision of services, processing of requests and applications from the Users.
6. To create an account in case of the User consents creation of the account.
7. To conclude, to execute and to terminate civil contracts.
8. To provide effective client and technic support to the User and/or the Client in case of problems with use of the Site.
9. To ensure the operability and safety of the Site to support Users actions, to prevent fraud, computer attacks or other abuses, as well as to investigate such cases.

1. The Operator is entitled to notify the User of new products and services, special offers and various events. The User always able to refuse receiving information messages by sending an e-mail at vz@svo.aero with the note “refusal to notify of new products and services and special offers”.

4. Terms and conditions of personal data processing and their transfer to third parties.

1. The Site stores personal data in accordance with the internal rules of the certain services.
2. Confidentiality of personal data received by Operator through the Site is preserved, except for cases of their voluntarily provision by the User to the public for general access. By using certain services, the User consents that certain part of their personal data becomes publicly available.
3. The Operator is entitled to transfer the User and/or the Client personal data to third parties in the following cases:
4. If the User consents with that transfer including conclusion of the civil contract with the Operator.
5. If that transfer is necessary for using certain service by the User or for the fulfilment of civil contract with the User.
6. If that transfer is provided by the legislation of Russia Federation through the legislative process.

1. The Operator hereby notify the User that if the User and/or the Client wants to clarify their personal data, to block or to delete them in case if provided personal data is inaccurate, incomplete, out of date, illegally obtained, or is not necessary for declared purposes of processing, as well as if the User and/or the Client wants to withdraw their consent for personal data processing or to eliminate Operator’s misconduct in accordance with the personal data, the User and/or the Client (the personal data subject) should send an official request to the Operator to the address: 141402, Moscow region, Khimki urban district, Khimki town, Mezhdunarodnoe highway, building 1E, o. 260, and indicate LLC “Sheremetyevo VIP” as the recipient. In case of the official request to the Operator, the User or other individual, whose personal data processed by the Operator, should specify their surname and first name, serial number of identity document (of personal data subject or of their representative), date of issue and issuing authority of that document, signature of personal data subject (or of their legal representative), as well as confirmation of contractual relationship between individual and LLC “Sheremetyevo VIP”, or confirmation of fact of their personal data processing by LLC “Sheremetyevo VIP”. In case of the request to the Operator by e-mail, the User or other individual, whose personal data processed by the Operator, should form the request electronically with digital signature by the legislation of Russia Federation.
2. By receiving request from the personal data subject or from its legal representative and if saved personal data is not required for purpose of personal data processing anymore, the Operator obligated to stop this personal data processing immediately and delete it within set periods and conditions, established by the legislation of Russia Federation.
3. If objectives of personal data processing achieved or in case of loss of necessary of objectives of personal data processing to be achieved, the Operator is obligated to stop personal data processing and delete it within set periods and conditions, established by the legislation of Russia Federation.
4. If the personal data subject withdraw their consent for personal data processing, the Operator is entitled to continue personal data processing without personal data subject consent if there are terms and conditions specified in items 2-11 part 1 of article 6, part 2 of article 10 and part 2 of article 11 of the Federal Law “On personal data”.

5. The obligations of the parties.

1. The User is obligated:
2. To provide correct and accurate personal data for the Site using.
3. To update or complete provided personal data in case if that data changed.

1. The Operator is obligated:

1. To use provided personal data for purposes specified in section 3 of the Privacy Policy.
2. To keep the confidential information confidential, not to disclose that information without User written consent, as well as not making sell, exchange, publish or other ways of disclosing of the personal data except as provided in the Privacy Policy.
3. To block processing of personal data related to the subject of this personal data since the request of the personal data subject or its legal representative or competent authority for personal data rights protection for the period of inspection in case of detection of inaccurate personal data or other misconducts.

6. The responsibility of the parties.

1. The Operator is responsible for deliberate disclosure of personal data receiving via the Site by the legislation of Russia Federation except as provided in the Privacy Policy.
2. The Operator is not responsible for disclosure of confidential information in case of personal data loss or disclosure, if the confidential information:
3. Had become public before its loss or disclosure.
4. Had been received from third party before the Operator has received it.
5. Had been disclosed with the personal data subject approval.
6. Had been received by third parties by unauthorized access to the Site’s files.

1. The User is responsible for legitimacy, correction and accuracy of provided personal data by the legislation of Russia Federation.

7. Information on the requirements for the personal data protection.

1. The Operator takes necessary and sufficient organizational and technical measures to protect personal data received via the Site from unauthorized or accidental access, deleting, changing, blocking, copying, dissemination and other third parties misconducts.

Additional terms and conditions.

1. The legislation of Russia Federation applies to the Privacy Policy and to contractual relationship between personal data subject and the Operator.
2. The Operator is entitled to amend the Privacy Policy without the User consent.
3. The new Privacy Policy comes into force since its posted on the Site and is valid indefinitely unless otherwise provided by the new Privacy Policy.
4. Proposals and issues to the Privacy Policy should be sent at vz@svo.aero.